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Internal EOI - Transition Officer

Job No: FLO2264
Location: Sydney

Flourish Australia has a brand new exciting opportunity for a Transition Officer to join our Psychosocial Support program across the Sydney region!

The position available is:

  • Closed-term full-time until 30 June 2023 
  • Working Monday to Friday
  • Level 4 on the Flourish Australia Enterprise Agreement (2018) equivalent to $77,000 p.a.

The role has flexibility to be based at any of the following locations (you can view our full list of sites here):

  • Caringbah
  • Kogarah
  • Surry Hills
  • Maroubra
  • Marrickville

About the Opportunity

The Transition Officer works in the community with people accessing the Connect & Thrive program, working with people with lived experience of a mental health issue, supporting their access to the Connect & Thrive program and in pursuing their recovery goals.

The Connect & Thrive program provides psychosocial support services to assist people who are not receiving psychosocial supports through the NDIS. The program provides individual and group support with a focus on capacity building. As a Transition Officer in the Connect & Thrive Team, you will work closely with frontline staff, people Flourish Australia supports and key stakeholders to deliver the program’s objectives.

To be successful in this role you will have substantial administration experience, excellent communication skills, be proactive and able to work independently, with a thorough understanding of the mental health sector. You will:

  • provide administrative and telephone support
  • facilitate discussions regarding the individual needs and goals of each person accessing the service
  • be proficient in capturing personal information
  • support people to connect with other services as required
  • liaise with local managers
  • assist in the development of reports and projects.

For more information on the Transition Officer role, please read the position description

Selection Criteria

Essential:

  1. Tertiary qualifications in human services or relevant field or a relevant Certificate IV in mental health related discipline
  2. Advanced administration skills and at least 2 years’ experience in a similar role as recognise by Flourish Australia.
  3. Demonstrated understanding of the challenges faced by people with a lived experience of a mental health issue and how providing a recovery-oriented service is of benefit to people.
  4. Demonstrated strong time management skills including prioritisation of competing tasks and an ability to work innovatively to solve complex issues.
  5. Demonstrated strong communication, advocacy and interpersonal skills including the ability to liaise effectively with a wide range of stakeholders, facilitate outcomes and prepare correspondence & reports in clear and concise language.
  6. Current unrestricted Australian drivers’ licence.

Desirable:

  1. A personal lived experience of a mental health issue or a carer of a person with a lived experience.

For further information, please contact Jade Farrell, Manager. E: jade.farrell@flourishaustralia.org.au.

How to Apply

To apply for this position, please complete the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Please note that we may speak with your current Manager regarding your application. Please also ensure that the People and Culture team have all relevant certificates and training attendance recorded on your P&C file as this may be referenced as part of the selection process.

Apply Now

Privacy Acknowledgment

Flourish Australia is committed to protecting your privacy and respects the confidentiality of the information provided. Flourish Australia collects personal information via a third-party service provider to assess your employment application in accordance with the Privacy Act and Australian Privacy Principles. By submitting your application, you acknowledge that your personal information will be hosted by an external service provider.


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