Internal EOI - NDIS Mental Health Access Officer
Job No:
FLO3801
Location:
Gungahlin, ACT
Flourish Australia has an exciting career development opportunity for a NDIS Mental Health Access Officer to join our ACT team!
The position available is:
- Closed-term Full-time until 30 September 2025 (76 hours/fortnight)
- Working Monday to Friday
- Based in Gungahlin
- Level 4 on the Flourish Australia Enterprise Agreement (2018)
About the Opportunity
The NDIS Mental Health Access Officer role aims to streamline the means by which people living with a psychosocial disability access the NDIS. You will identify people accessing the service who are eligible to access the NDIS and support them to navigate all stages of the NDIS process effectively.
As the NDIS Mental Health Access Officer with Flourish Australia , you will also be required to collaborate with a multitude of service systems to create an integrated model of care. You will collaborate with the NDIA, Mental Health Services, NDIS Providers and other Health and Disability staff to support access to appropriate services and ensure people are connected to the NDIS and the supports they will benefit from.
Responsibilities include (but are not limited to):
- Assist with identification of prospective NDIS participants who are referred to the Flourish Australia
- Facilitate access to the NDIS and work in collaboration with all staff to ensure relevant forms are completed, evidence is gathered and documentation is lodged with the NDIA.
- Monitor progress for people through all stages of the NDIS process, including access, plan development, plan implementation and plan review.
- Identify opportunities to reduce delays, streamline processes and resolve issues whilst maintaining comprehensive records.
- Support capacity building regarding processes and procedures for all staff by providing learning opportunities so that staff can become effective and efficient in all aspects of NDIS applications.
- Develop strong relationships with local NDIA staff and NDIS providers, particularly support coordinators to ensure that participants receive appropriate supports in the community and are less likely to require hospitalisation.
To find out more about what it means to be a NDIS Mental Health Access Officer, please read the Position Description.
Selection Criteria
Essential:
To be successful in this role you will have a strong understanding of the NDIS and relevant supports available in the network. You will bring strong organisation skills, and the ability to monitor and streamline the progress of participants through all stages of the NDIS process. You will also possess the ability to work sensitively with people living with a psychosocial disability, their families and carers.
In addition, you will possess:
- Tertiary qualifications in human services or relevant field OR relevant Certificate IV in mental health related discipline.
- Excellent administration skills and at least 2 years experience in mental health related field as recognise by Flourish Australia.
- Demonstrated experience with facilitating multi-disciplinary coordinated planning.
- Demonstrated experience working with people with psychosocial disability and supporting them to access and utilise the NDIS.
- Demonstrated ability to build the capacity of staff, through training of groups and coaching of individuals.
- Strong time management and organisational skills and proven capacity to prioritise work commitments.
- Excellent interpersonal skills including the ability to work as part of a multidisciplinary team.
- Current unrestricted Australian drivers licence.
- Current Australian Driver's Licence.
For further information, please contact Jackie Keane, Manager. E: jackie.keane@flourishaustralia.org.au (do not email applications)
How to Apply
To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.
Please note that we may speak with your current Manager regarding your application. Please also ensure that P&C have all relevant certificates and training attendance recorded on your P&C file as this may be referenced as part of the selection process.
Applications close 5pm, Monday 12th of May.