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Internal EOI - headspace Service and Community Development Officer

Job No: FLO4546
Location: Bankstown

headspace Bankstown have an exciting opportunity for a Service and Community Development Officer to join the team! 

The position available is permanent part-time working 3 days per week (45.6 hours per fortnight). An additional 2 days per week (30.4 hours per fortnight) is available due to additional funding until 30 June 2027, providing the opportunity to work full-time hours (76 hours per fortnight) during this period. 

  • Working Monday to Friday
  • Level 2 (HPSS) on the Flourish Australia Enterprise Agreement (2018)
  • Based at Bankstown

About the Opportunity

The headspace Service and Community Development Officer plays a key role in promoting mental health and wellbeing for young people aged 12-25 by building strong community connections, increasing awareness of headspace services, and supporting early intervention initiatives. Working collaboratively with schools, community organisations, government agencies, and young people themselves, you will help create a coordinated community response that improves outcomes for young people and their families.

On a day-to-day basis, you will:

  • Increase knowledge of mental health among young people, their friends and families, and the broader community.
  • Develop and support initiatives which encourage a whole of community response to the health needs of young people in the region. 
  • Have extensive knowledge of the community engagement and strategic partnerships across various organisations and Government departments. 
  • Support the management of a headspace social media and web-based presence.
  • Deliver training and education sessions on mental health for young people, such as bullying, peer pressure, alcohol and other drug use, and youth culture.
  • Develop close partnerships with schools and other referrals sources such as youth organisations, sports clubs, and other local agencies.

Contact with young people who are often in crisis is fundamental to this role so it is essential that you have a high level of emotional intelligence and are comfortable working around children and youth. 

For more information on the Service and Community Development Officer role, please read the Position Description.

About headspace

One in four young people have experienced a mental health issue in the past 12 months – a higher prevalence than all other age groups. headspace provides early intervention mental health services to young people who present with mental health issues, along with assistance in promoting young peoples’ wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services. More information about headspace can be found at: www.headspace.org.au 

Our positions are open to all suitably qualified applicants. We have a strong commitment to participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

Selection Criteria

Essential:

  • Qualifications in Human Services/social sciences or qualifications in project management, human resources, and/or community engagement (certificate, diploma and/or degree included) with extensive experience in a similar role.
  • Relevant experience with working in youth health and knowledge of the impact of mental health in the community.
  • Demonstrated experience in community engagement, health promotion, public health behavioural/social sciences, communications, marketing education or youth work.
  • Experience in the provision of education and training to groups of service providers, families and young people.
  • Able to demonstrate knowledge of recovery focused and family inclusive practice.
  • Excellent interpersonal and communication skills and an ability to impart knowledge in a learning environment.
  • Effective planning, problem solving, organisation and prioritisation skills.
  • Excellent computer skills, including website management, social media, Adobe or other publishing software.
  • Current Australian driver’s licence.

Desirable:

  • Experience in writing grant applications and applying for funding from external sources. 
  • Experience working with Culturally and Linguistically Diverse and LGBTQ+ young people. 

For further information, please contact Rebekah Lucas, Clinical & Operations Manager E: Rebekah.Lucas@flourishaustralia.org.au (please do not email applications).

The Benefits

Flourish Australia recognises and values its people as demonstrated through our Employee Value Proposition offerings:

  • Level 2 (HPSS) on the Flourish Australia Enterprise Agreement 2018
  • Tax-Free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation, through SmartSalary 
  • Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + Flourish Australia Day + paid primary carer parental leave + purchased annual leave program 
  • Opportunities for professional development and training such as Mental Health First Aid, & ASIST – further information found on the L&D Hub!
  • Monthly reflective practice & career development through bi-annual My Plan
  • Access to our Employee Assistance Program, Sonder, for free, confidential well-being support
  • Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
  • Personal fleet pricing discounts with our preferred automotive supplier & access to novated leasing 
  • Employee discounts program through Flourishing Well at over 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)
  • Quarterly Reward and Recognition Awards

How to Apply

To apply for this position, please complete the questions asked and attach a copy of your resume on the following page. We encourage you to have your resume up-to-date before you commence your application.

Please note that we may speak with your current Manager regarding your application. Please also ensure that the People and Culture team have all relevant certificates and training attendance recorded on your P&C file as this may be referenced as part of the selection process. 

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