Internal EOI - Transition Officer
Job No:
FLO4629
Location:
Flexible - Hervey Bay, Rockhampton, Gympie, Sunshine Coast, Emerald
Flourish Australia has an exciting opportunity for a Transition Officer to join the QLD CPS team!
The position available is:
- Closed-term full-time until 30 June 2027 (76 hours/fortnight)
- Working Monday to Friday
- Flexibility to be based in Hervey Bay, Gympie, Sunshine Coast, Emerald or Rockhampton
- Attractive salary starting at $92k per annum + Super + Tax-Free Salary Packaging.
About the Opportunity
The Transition Officer works in the community with people with lived experience of a mental health issue, supporting their access to Flourish Australia services and in pursuing their recovery goals. You will work closely with frontline staff, people Flourish Australia supports and key stakeholders to deliver the program’s objectives.
To be successful in this role you will have substantial administration experience, excellent communication skills, be proactive and able to work independently, with a thorough understanding of the mental health sector. You will:
- Provide administrative and telephone support
- Facilitate discussions regarding the individual needs and goals of each person accessing the service
- Be proficient in capturing personal information
- Support people to connect with other services as required
- Liaise with local managers
- Assist in the development of reports and projects
For more information on what it means to be a Transition Officer with Flourish Australia please find the position description here.
Selection Criteria
Essential:
- Tertiary qualifications in human services or relevant field or a relevant Certificate IV in mental health related discipline
- Advanced administration skills and at least 2 years’ experience in a similar role as recognise by Flourish Australia.
- Demonstrated understanding of the challenges faced by people with a lived experience of a mental health issue and how providing a recovery-oriented service is of benefit to people.
- Demonstrated strong time management skills including prioritisation of competing tasks and an ability to work innovatively to solve complex issues.
- Demonstrated strong communication, advocacy and interpersonal skills including the ability to liaise effectively with a wide range of stakeholders, facilitate outcomes and prepare correspondence & reports in clear and concise language.
- Current unrestricted Australian drivers’ licence.
Desirable:
- A personal lived experience of a mental health issue or a carer of a person with a lived experience.
For further information, please contact Hayley Homewood, Manager. E: hayley.homewood@flourishaustralia.org.au (do not email applications)
How to Apply
To apply for this position, please complete the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.
Please note that we may speak with your current Manager regarding your application. Please also ensure that the People and Culture team have all relevant certificates and training attendance recorded on your P&C file as this may be referenced as part of the selection process.
